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POSITION OVERVIEW:

The Director of Clinical Support Services is a key leadership role that supports the Chief Medical Officer (CMO) in overseeing and strengthening clinical support services across CURE’s hospital network. As a licensed physician based in Africa, this individual will focus on standardization, optimization, and quality assurance of Laboratory, Sterile Processing, Biomedical Equipment, Pharmacy, and Procurement services. The role ensures these services align with clinical best practices, patient safety standards, and operational efficiency to support high-quality surgical and medical care. This role serves as the primary liaison between the CMO and hospital-based Managers of Clinical Support Services, ensuring that clinical support services effectively enhance surgical operations, optimize patient flow, and uphold infection control measures. Additionally, the Director will provide technical expertise, training, and strategic guidance to hospital leadership in managing their clinical support departments.

 

ESSENTIAL DUTIES:

1. Supporting the Chief Medical Officer in Clinical Operations
   1. Work closely with the CMO to develop and implement strategic plans for clinical support services across the hospital network.
   2. Provide expert recommendations to the CMO on best practices for laboratory services, sterilization, biomedical equipment maintenance, and pharmaceutical management.
   3. Ensure that hospital support services align with CURE’s overall clinical strategy, contributing to improved patient care and surgical efficiency.
   4. Assist in reviewing policies, compliance measures, and accreditation requirements for clinical support services.
2. Standardizing Clinical Support Services Across Hospitals
   1. Develop and enforce Standard Operating Procedures (SOPs) for Labs, Sterile Processing, Biomedical Equipment, Pharmacy, and Procurement to ensure consistency across all CURE hospitals.
   2. Oversee the integration of clinical support services into hospital workflows, ensuring smooth collaboration with surgical and medical teams.
   3. Conduct hospital visits and virtual assessments to evaluate efficiency, patient safety, and compliance with CURE Standards.
   4. Identify and implement technology-driven improvements to enhance support services.
3. Staff Training & Clinical Development
   1. Design and implement a training program to ensure clinical support staff are proficient in best practices, safety protocols, and compliance requirements.
   2. Serve as a mentor and clinical advisor to hospital-based Managers of Clinical Support Services, ensuring they understand their role in improving patient outcomes.
   3. Organize training sessions, workshops, and peer learning opportunities to enhance knowledge-sharing across the network.
   4. Work with hospital leadership to ensure proper recruitment and development of clinical support staff.

SERVICE-SPECIFIC RESPONSIBILITIES

1. Laboratory Services
   1. Ensure that diagnostic labs provide timely, accurate, and high-quality test results to support clinical decision-making.
   2. Standardize testing protocols, equipment usage, and reporting procedures across hospitals.
   3. Work with laboratory teams to maintain compliance with international quality control standards.
2. Sterile Processing & Infection Control
   1. Oversee sterilization protocols to prevent infection risks in surgical procedures.
   2. Ensure hospital teams follow proper instrument decontamination, sterilization, and storage procedures.
   3. Support hospital infection control committees in maintaining a safe patient care environment.
3. Biomedical Equipment & Maintenance
   1. Ensure all medical devices and surgical equipment are well-maintained, properly calibrated, and compliant with safety standards.
   2. Work with network lead and hospital-based biomedical teams to implement preventive maintenance programs and repairs.
   3. Oversee commissioning and installation of new equipment.
4. Pharmacy Services
   1. Implement safe medication management protocols, ensuring proper storage, dispensing, and regulatory compliance.
   2. Oversee training for pharmacists and pharmacy technicians on best practices in drug safety and supply management.
   3. Monitor medication inventory levels and procurement to prevent shortages and inefficiencies.
5. Medical Supplies & Equipment Procurement
   1. Develop and oversee standardized procurement processes to ensure consistent availability of high-quality medical supplies and equipment.
   2. Work with hospital teams, supply chain teams, and finance departments to optimize purchasing decisions.

QUALITY ASSURANCE & COMPLIANCE

1. Ensure all hospital support services comply with local, national, and international healthcare regulations.
2. Develop and oversee quality assurance programs to maintain high standards of patient safety.
3. Conduct hospital audits and operational assessments, working with the CMO to implement corrective actions.
4. Establish key performance indicators (KPIs) to measure and improve clinical support service effectiveness.

EMERGENCY PREPAREDNESS & CRISIS MANAGEMENT

1. Assist the CMO and hospital leadership in developing emergency response plans for hospital support services. 
2. Ensure staff readiness to handle crises such as equipment failures, supply shortages, or infectious disease outbreaks.
3. Work with hospital emergency response teams to ensure rapid, coordinated action during crises.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Licensed Medical Doctor (MD, MBChB, or equivalent) required.
2. Postgraduate degree (MPH, MHA, or similar) in healthcare leadership, hospital administration, or public health is preferred.
3. Minimum of 7-10 years of clinical experience, with at least 3-5 years in a hospital leadership or administrative role.
4. Proven experience in managing ancillary hospital services and ensuring clinical compliance.
5. Strong collaborative leadership skills, working closely with CMOs, hospital directors, and clinical teams.
6. Ability to travel frequently across Africa to support CURE hospitals.
7. Proficiency in Google Workspace (Gmail, Google Docs, Google Sheets, Google Slides) and Microsoft Office Suite (Word, Excel, PowerPoint). 

To learn more about this position with CURE, please read the Director of Clinical Support Services Opportunity Profile.

CURE International is seeking an experienced pediatric orthopedic spine surgeon who is interested in playing a critical role in the development of a first-of-its-kind operative spinal program at its hospital in Addis Ababa, Ethiopia. We are committed to finding the right person for this role; therefore, we will consider qualified candidates interested in either a full-time or part-time, flexible schedule. 

CURE is a faith-based non-profit organization operating a network of eight children’s hospitals throughout Africa and the Philippines. We provide world-class surgical care and intentional spiritual care to children living with treatable disabilities, all of which is free of charge to the patients and their families. 

The pediatric orthopedic spine surgeon will contribute to the important work of transforming the lives of many children who would otherwise face a lifetime of disability, pain and discrimination. We are seeking a missionally-aligned spine specialist who will embrace this unique opportunity and who possesses a desire to train the next generation of spine specialists in Ethiopia. 

RESPONSIBILITIES:

1. Assess patients with musculoskeletal disability, taking and recording a salient history, examination and formulating an appropriate management plan including relevant investigations and surgical or non-operative management.
2. Diagnose and treat spinal disorders, identifying ways to preserve pain-free function through treatment and surgical intervention.
3. Participate in traveling to mobile clinics in different parts of the country as organized by the hospital and assigned to by the head of orthopedics.
4. Treat patients and families with care and respect, adhering to the highest standards of medical ethics.
5. When surgical management is appropriate, undertaking careful consent, clarifying to the patient (where appropriate) and family member the nature of the condition and procedure that is advised, the risks, possible alternatives and nature of anesthesia required.
6. Create pre-operative plans for each surgery, and where necessary, discuss with colleagues the surgical plans.
7. Provide a high standard of surgical care, adhering to the highest standards of sterile operative technique while creating a cohesive team environment centered on safety and quality care.
8. Record each step of patient care in the Electronic Medical Record and/or inpatient paper charts.
9. Recognize complications that arise and respond appropriately, including discussing the event with the Medical Director and reporting it in the quarterly Morbidity and Mortality meetings.
10. Ensure a high level of patient and staff safety is upheld at all times.
11. Participate actively in the training activities of the hospital and willingly engage in quality improvement projects, audit and research.
12. Be instrumental in developing the spine service at CURE Ethiopia that is safe and sustainable with training an integral part of the practice.
13. Actively participate in the development of a Spine training program to include teaching and mentoring of students, residents, and fellows.
14. Collaborate with international institutions to further support the development of a spine program.

REQUIRED SKILLS, EDUCATION, AND EXPERIENCE:

1. Medical degree from a qualified, recognized medical institution.
2. Completed an accredited residency in orthopedic surgery.
3. Completed a pediatric orthopedic fellowship with training in spinal surgery.
4. Current and unrestricted medical license.
5. At least 3 years experience in a private or hospital practice.
6. Moderate ability with the English language required, fluency preferred.
7. Ability to communicate effectively and professionally across cultures and language barriers.
8. Strong interest in teaching and training.

POSITION OVERVIEW:

The Project Accountant will play a pivotal role within CURE, reporting budget activities across multiple projects, departments, and grants. This role will also be responsible for processing CURE expense reports. This position requires strong financial acumen, attention to detail, and the ability to collaborate effectively with coworkers, project managers and department heads. The Project Accountant will ensure timely and accurate financial reporting. This is an excellent opportunity for an experienced accountant with a passion for making a difference in CURE.

WHY JOIN CURE?

1. Be part of a mission-driven, faith-based organization dedicated to healing children with treatable disabilities.
2. Contribute to financial reporting that demonstrates sound stewardship of donor investment in the ministry and work of CURE.
3. Collaborate with a global network of healthcare professionals in a supportive and purpose-driven environment.

ESSENTIAL DUTIES:

1. Financial Reporting for Projects, Departments, Grants, and Budgets (45% of time):
   1. Prepare financial reports to track revenue and spending for projects, grants, and departments.
   2. Prepare monthly budget to actual reports and distribute them to department managers.
2. Expense Report Processing (45% of time)
   1. Review submitted reports for proper supporting documentation and coding.  
   2. Send reminders and follow-up with missing or late reports.
   3. Manage workflow to ensure timely recording of reports.
3. General Accounting (10% of time):
   1. Record general journal entries.
   2. Assist with month-end and year-end closing procedures, including journal entries, account reconciliations, as needed.
   3. Research and examine accounting discrepancies as needed.
   4. Assist the finance team with other projects as needed.
   5. Maintain accurate and up-to-date financial records, ensuring compliance with accounting standards and regulatory guidelines.
4. Internal Controls and Compliance:
   1. Support and enforce financial controls and policies to ensure proper financial management and safeguarding of organizational assets.
   2. Support periodic audits to assess adherence to financial procedures and identify areas for improvement.